About

Hello! I’m Vivek, a seasoned Technical Architect, CRM Consultant, and Business Analyst with a rich background in Customer Relationship Management (CRM). With global consultancy experience, I’ve had the privilege of designing and implementing solutions for a diverse range of clients worldwide.

My Expertise

For several years, I’ve been immersed in the world of CRM software(Salesforce, ZOHO, HubSpot, etc), providing a spectrum of services customized for small, mid, and large business owners. My passion lies in developing innovative solutions, and my expertise extends to creating third-party apps.

I have deep knowledge of APIs, data sets, fields, mappings, customization, and implementation-related works.

  • Website: www.crmbyvivek.com
  • City: Bangalore, India
  • Experience: 10yrs
  • Freelance: Available

 

Skills

I am an intuitive, innovative and intensely focused software specialist .18X certified accomplished Technical Architect, Consultant and Business Analyst with global consultancy experience; designing and implementing solutions for a range of clients.

Salesforce100%

ZOHO90%

HubSpot90%

MULESOFT 80%

Monday.com90%

Pipedrive90%

CRM Universe

I’ve enjoyed working extensively with various CRM services and products, such as Salesforce, Zoho, Mulesoft, HubSpot, Pipedrive, Monday.com, and more. My goal is to leverage these platforms to their fullest potential, ensuring seamless integration and optimization for businesses of all sizes.

The Journey: 1000+ Successful CRM Implementations

I’ve actively contributed to over 1000 successful CRM implementations throughout my career. My roles have been diverse – from Business Analyst (BA) to Quality Assurance (QA) and System Architect to Developer. I believe in meeting and exceeding expectations in every role I undertake.

 

Testimonials

Explore the impact of my expertise in driving businesses to unprecedented success through practical Salesforce implementations. See what the client has to say about me.

Hoe Jung

Hoe Jung

Concertex

Thanks to CloudCache Consulting Private Limited's efforts, the client's ERP system and Salesforce CRM have been operating well together. Up to the present time, the client continues to work with the team on customization projects. Overall, they have been efficient with their processes.
Anne Peterson

Anne Peterson

Breezeline

Cloudcache Consulting Private Limited successfully completed the project, meeting all the deadlines. The team communicated via Upwork and Google Meet to discuss issues and provide a workaround during the engagement. The client was amazed by the team's professionalism and project execution.
Victoria Cavallo

Victoria Cavallo

Property Services 360

  The CloudCache Consulting team are very accommodating in upskilling the client's internal team to empower them to be part of their own ongoing maintenance of the system. The client has already completed a number of projects with the vendor and are looking to do more.